Home Banks GTBank Customer Care Service Number, Website & Email Address

GTBank Customer Care Service Number, Website & Email Address


GTBank Customer care service in Nigeria is one of the best among Nigerian banks when it comes to quick response that provides good customer’s banking satisfaction. Also known as Guaranty Trust Bank Plc, this financial institution has carved out a name for itself in the Nigerian banking industry.

Guaranty Trust Bank GTBank

Founded in 1988, GTBank was incorporated as a limited liability company in 1990, giving the license to provide commercial banking services to the Nigerian public. GTBank officially began operations in October 1991, and fully became a publicly quoted company in the Nigerian Stock Exchange in 1996.

Just in 2007, GTBank became the pioneer bank in sub-Saharan Africa to be listed on London Stock Exchange. The IPO realized was US$750,000,000. Nigeria’s first private Eurobond issue was enacted by Guaranty Trust Bank at the international capital markets.

GTBank also has presence in other countries such as Gambia, Cote d’Ivoire, Ghana, Kenya, Rwanda, Liberia, Sierra Leone, Tanzania, Uganda, and the United Kingdom.

Although, GTBank isn’t one of the first generation banks, it has over the years through its financial services achieved a lot as undoubtedly one of the best banks in Nigeria to open an account with, especially a savings or domiciliary account.

GTBank also offers financial services ranging from asset management services, internet banking, investment, retail and corporate banking.

The customer care unit of GTBank is the department within the bank that is available 24/7 to customers who can contact them through the GTBank Customer Care line or through the GTBank Customer Care Live Chat on their app or website on inquiries and questions about their services.

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If you want to ask questions on information concerning GTBank products and services, card transaction issues, ATM card block request, online banking, request of statement of account, money transfer issues or any other inquiry, then you should contact GTBank Customer Care Service through their connect lines.

GTBank Customer Care Line Numbers

To speak with any GTBank customer care agent on phone, dial any of the following numbers below

  • 0700-482666328
  • 234-1-4480000
  • 08029002900
  • 08039003900

Please note that these numbers aren’t toll-free and it would take a toll on your airtime if you call them. Well, if you want the free option where you won’t spend you airtime, you can reach them via the GTBank Customer Care Online Live Chat which is available 24/7.

GTBank Twitter handle = @gtbank_help

Do you need information on GTBank customer care number, website and email or do you have any questions on how to check your account number, how to open an account in GTB or type of account whether its savings, current or fixed account, this write up will provide you with such information.

GTBank Official Customer Care Service Number

To contact a GTBank Nigeria customer care agent, below is the correct contact number: 0700482666328. The number is available from 8am to 5pm, Mondays to Fridays.

GTBank Website and Email Address

To learn more about offers and services offered by GTBank, visit their official website at www.gtbank.com. For complaints, contact the GTBank Email Address at [email protected].

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The customer care services at GTBank also include online live chat services to easily give clients the opportunity to contact their agents without any hitch. The online chat service at GTB is available to customers for quicker reach.

With Guarantee Trust Bank branches in Lagos and other parts of Nigeria, the bank has continued to provide a better banking experience for its customers. Also note that you can fill the GTB complaint form found at their site if you can’t get through their customer care contact, email or website as seen above.


  1. Good evening sir/ma, pls I want to formally report a fraudulent person who has been fraudulently defrauding people. His goes by name pastor George with phone numbers 07039218964 and his other members with phone numbers 09074209169 and 09022920955. I got into a transaction of which he claims to work along side the national social investment. I placed a sum of #24,000 which was to yield an interest and I waited for 4 hours and after then till now, I have heard nothing from him and he has also blocked me on Whatsapp and does not pick his calls when I call. I transferred the money to a GT account with the account name, Idris Abdullahi and account number 0500546214. Pls I will gladly love you to look into this and help me recover the money and prevent others from being duped. Thank you and God bless you. The transaction was carried out on the 29th of may through my account U. B. A with account number 2055455666 and account name St. Mary Cole. My phone number is 08060068744. Thanks

    i withdraw 1000 from this my account 0222886636 this evening from pos,and my account was debited with 2000 instead of 1000.so that why am sending you this mail to please rectify it for me thank you..

  3. Good morning.
    I opened an account with your bank late 2018 in Lagos and unfortunately I lost the phone that has my account number in it cos I wasn’t having it off heart, so when I went back to Abuja I laid a complain about and I got a test last year so i want to confirm if this number is my account number I don’t want to fall into the hands of scammers


  4. I did a transaction on POS on the 7th of August and it was declined twice but my money was also deducted from my account twice
    Please I would like to request a refund,Thank you.
    Account number: 0560040312

  5. I opened an account online because of my distance with GTB branch in my state and the insurgency issues we are facing but i later discovered that the maximum single deposit i can for is #50,000 and the account balance cannot exceed #300, 000. I need a solution that can make the account functions normally as others do.

  6. Good morning my name is abubakar auwal with account number 0138700442 saving account. Sir yesterday I make transaction the sent me fifty five thousands five hundred naira to my account around 4:42pm but up to now I did not received anything yet please I need statement of my account from 1 August 20 to 1st September 2020 thank you.

  7. Good afternoon, I was sent a money yesterday, and I have not gotten the alert I checked my account balance still the same. Plz kindly help me check on it
    Will be waiting for a response…
    Acc num:0165610831
    Acc name: Agunbiade Zuhliah oluwatosin.

  8. I transfer 2800 from my account 0400192962 on July 1st, I transfer to someone that person is not receive the money, but I received debit alert that same day till now the money is not reverse.

  9. Good day team,
    I sent the sum of #15, 000 naira to access bank of Uche Charles Chimezie with the account number 0023042784 on Saturday 5th of September at 9.18am and the recipient has not received the fund as at the time of this email and my account was debited.
    My account is Bisiriyu Olufolake Omolabake
    My gtbank account number is 0019788231.
    Kindly help to rectify this issue.
    I am looking forward to hearing from you soonest. Thanks.

  10. All transactions done yesterday till now now alert, and i can’t even check my balance. Please i need my statement of account from 1st Sept to 11th sept, 2020.
    My Account Number. 0032020684

  11. I paid #10,000 on September 7, 2020 through my debit card to Corporate Affairs Commossion but it is sadden to hear from the Commission that the transaction was failed after the money had been debited from my account and yet to be refunded . I received a message that it was paid, but no SMS message and email debit message from GTB at all. I am not comfortable with this, Remittal amount was also deducted …. So I want my money to be refunded so that I can pay for the application in CAC to avoid the expiry date for my application approval. Thanks

  12. Pls, I want you to send me the mail of my account officers team, my account details are; Account number 0271607615, Account name: Ipenko Oluwagbotemi Adegboyega

  13. I want to retrieve my bvn and I tried the *565*0# but I was told my phone number is not enrolled in the platform, pls what can I do it’s very urgent


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