Home Technology GOTV Nigeria Customer Care Number and Contact Details

GOTV Nigeria Customer Care Number and Contact Details

GOTV Nigeria Customer Care


One of the best and cheap paid satellite TV offered by Multichoice apart from DSTv for Nigerians is GoTV. Although, GoTV is fair considering the fact that you can watch some quality channels on it, there are still other technical problems that can be encountered by the users of GoTV in Nigeria.

If you are looking for information on how to contact GoTV Nigeria through their twitter handle, website, email or support line, then you are on the right page as I will reel out their contact details below to reach them easily.

Contact Details for GoTV Nigeria Customer care

GoTV Nigeria Email: [email protected]

GoTV Twitter Account: https://twitter.com/gotvng

GoTV Nigeria Customer Care number: 08039044688

GoTV Nigeria Website: http://nigeria.gotvafrica.com/

GoTV Facebook Account: https://www.facebook.com/GOtvNg

Hope you’ll find this information useful

ALSO READ:  GOtv Dealers in Nigeria: Full List


    • Hello please, I subscribed my gotv account on Monday 2 August 2021, but uptill now it’s not working. And my account was blocked because of long time subscription, please what should I do, this is my ICU number: 4613136929.

    • Kindly connect my bouquet plus. I paid #1900 yesterday 24th December 2019 at one of your accredited dealers shop in Ijebu ode Debby communication.
      My IUC number is 4622495941 with the name Triple T Crown.
      Kindly activate my bouquet plus now.

      • Comment:
        hello please I subscribed my gotv yesterday until now it isn’t working. my iuc code is 2028981899. kindly activate my bouquet.

        • Hello please I subscribe twice on my gotv and still not working since yesterday. Iuc number is 7018818392, please be fast about it

  1. Comment: I Wonder ooo, if someone didn’t recharge on the gotv they will be calling us to recharge .. we recharge now but we are not enjoying it, after this my subscription I will switch to My DVD player , that one don’t dissapoint… is this how u will be doing during December wen someone we have visitors?

    • Good morning, please have not been to watch my gotv eversince I recharge on the Thursday last week I went to their centre they run a check on it and it showed there but in my house it’s saying no signal…iuc no 2020962318

  2. Pls I recharge my gotv since 3days ago and yet still telling me suspended #1900……. 7037067757 pls find something and do very fast badmus taiwo

  3. Comment:i recharged my gotv #1900 but am nt seeing channels for the paid amount my iuc is 4623565847 frm abj pls help me rectify yhis complain

    • Pls I subscribed Gotv 3600 with the ref no 7032496698 and the customer complained that is not showing many channels as suppose.pls address this.thr customer is on my neck and refuse to leave my office untill is sorted out.

  4. Good evening, Its been 2 years i recharged my GOTv and i want to start using it and recharge. can i still use it or what should i do ?

  5. Good evening, please I subscribe my house gotv yesterday but the transaction was mad twice 1900, please help me to refund one… Iuc number is:7036989473

  6. Good morning I make subscription on opay app but the decoder is not working 2029185852 and 2029109103 over 3 days to 4 days now decoder is not working and all my customer they are complaining about it

  7. I recharged my gotv yesterday 20th December,2019 but its still showing E16
    2017311156 my Iuc number,please this should be attended to.thanks

  8. I paid twice on gotv max,and is still not working,one with quickteller the other with my access bank.l only wanted to recharge once it was mistake from network who told me error not knowing that I had been debited on the one with quickteller,l honestly need my remaining 3200 how can I get it back and what I paid for is still not working….

    • I recharged my gotv today for 1900 and my account has been suspended All efforts to get to customers care lines proved abortive as the calls were merely dropping. My IUC is 2028723424

  9. Comment:my name is blessing a subcribue access for a friend 2000 since last week Friday .nothing is showing still now.place help.7016731306

  10. Comment:Am a new on gotv but I have finished free. And I was try to subscribed 400# to confirm and it not working please connect me. I did it online

  11. Gotv customers care I recharged 3200 but nothing appeared that my account is suspended. I have been receiving calls upon calls that I should recharge now you’re showing blank screen..

  12. I subscribed my gotv #1900 yesterday 25december 2019,but till now nothing to entertain my guest,if I don’t sub now,una go want use call finish person.pls work my iuc number 2028621540.thanks

  13. Signal strength is 80% and signal quality 100%. But I can only get 44 channels after several scan. Its the 1900 package. What might have been the cause and how will be it be rectified?
    iUC 2017740117

  14. I subscribed gotv (4622454101) 1900 on my mobile App since of 24th December and uptil now, nothing is showing and I was debited

  15. Comment: connect me back I subscribed my gotv yesterday 1900 twas iuc number 7018800881 and up till now is not working this is my phone number 08161861504

  16. Hello please i subscribe my gotv today ,it’s not showing like 3hours now.iuc 2028942894 pls help to find solution to it fast

  17. I subscribed seen 27/12/19 till now
    Have n’t gotten what I paid for
    Kedu ihe n’eme unu? di ayi(what is going on)
    My iuc number 2009541559.

  18. Comment:please I subscribe my gotv iuc no 2005125182,today over 3 hours now nothing show,why,please find solution to it now.

  19. Please I subscribe my govt on the 4th Jan 2020 up still now is not working I paid for gotv jolly 1,900 it will expire on the 6th Feb.
    Iuc: 2005152273
    Please assist.

  20. My name iis edoreh esther, Iuc number is 2020756097, l made payment twice in November 2019, 11 and 12 November ,2019, one was successful while the one was not , l have been going to my bank, your have not refund my #1,900 back to my account, kindly check and do refund to my uba, 2104278549. Thanks

  21. Comment: please help me upgrade my gotv to gotv max because i subscribe 3200 this morning but can’t have access to some channel,,this my iuc code2029026264

  22. I recharged my GOTV subscription yesterday only to discover that Channel 95 (Channels TV) has stopped showing. It displays a message-Invalid channel number. Please what is the challenge? Kindly rectify same immediately.

  23. What is actually wrong with Gotv… When you subscribe it will not automatically connect subscriber and also the so call Gotv customer center number is something else. Some time subscribers waste alot of call card in order to get Gotv staff to connect one.

    This is nonsense.

    I am a subscriber.

  24. Pls I made a subscribtion for my mum since yesterday night til this morning nothing is working pls this is her iuc number 2029159821 from imo state ihitte,/uboma LGA thanks in anticipation

  25. I subscribed since yesterday evening 20th of January, till now nothing is showing, please connect me back. IUC No: 7031901489. Thanks.

  26. pls my gotv 2014363239 is giving me problém d booting is slow & its showing no service E48-32 searching 4 signal,I have being using it 4 more than 3yrs now,pls how can I fix d problem



    • Like today, 07/01/2020, each time I rechard my Gotv IUC no. 4613845227, especially at night, all you do is suspend my account for up to three days. What’s is the meaning of this nonsense? This you dont do in your home coutry and I wonder why our govt. take this shit from you. Afterall you will still back date the expiration date to the date of subscription.

  29. I subscribed 1900 to 4613344586 on my gotv yesterday night, up till now is not working, pls can you help me fix it

  30. I make a subscription of 1250 2 days ago with the Gotv app and I have been debited and your app is telling me my transaction was not successful after debited, my iUC number is7034969101, pls help me to fixe it

  31. I made online subscription on my gotv UIC No.2019168532 through first bank some hours ago and my decoder is not working. Please check and activate .

  32. Hello please, I subscribed my Gotv yesterday 24th February, 2020 up till now it is not working. My IUC code is 4601798517. Kindly activate my bouquet.

  33. I subscribed my Gotv but is not working kindly activate it for me please. 7026539744 waiting please. I subscribed#1900 only. Good day

  34. I subscribed to Gotv but is not working. Can you please help me out please Iuc number 7026539744. I subscribed 1900 naira only. Good day.

  35. I subscribe 2400 on the 29th of February, but my gotv account isn’t working. It kept showing error E16, and that my gotv account has been suspended. This is my icu number 4620911959. Kindly help reconnect my account.

  36. Pls I recharged my Gotv on Tuesday which 2100 was debited frm my line on that day, few minutes ago I got another debit alert 🚨 of 1900 frm The service.
    Name Opeyemi Ibrahim
    IUC ‭4613519092‬

  37. My gotv IUC is 4613842304, I made payment on 4th March, 2020 and up till now all the channels are blocked. The payment reference number is 888800689735. On my Gotv mobile app it showing that my account will expire on 9th April, 2020. My account name is Solomon, Ezinwa Ike.

    Please kindly resolve the problem.

  38. Please am mistakely number one number on my gotv ..4601809262 my correct IUCN is 4601809263 I make a payment 1900please help me to do it please name Balogun Olamilekan

  39. My subscription for 7028715831 is to expire on the 4th of April 2020, but i did subscribe for another #1900 and the view days in my app is still not reflecting. WHY. My name is crown worukwo

  40. Each time I subscribed, I don’t enjoy your services. It keeps cracking. Most times when I subscribe for gotv max of 3200 naira, I get only 10 channels which are useless to me. I’m experiencing that right now.

  41. Please i suscribe since 24th March 2020, Through ATM and My Account hás been Debited , Am Yet to View GOTV Channel and My Money did not refound, please help me look into it. MY IUC Number. 2018869158, Bollycruz.

  42. Good day, I subscribed for someone but the GoTv is not showing yet
    here is the details
    Account Name: MR ABIG ABIG
    SMART CARD NUMBER: 4613557224
    AMOUNT: 1900 {GOTV PLUS}
    DATE: 28/03/2020
    TIME: 8:12

    Please do something about it

  43. I subscribed my GOTV on the 29th of March 2020 around 10:23 pm with the access bank mobile app and was debited and as I’m speaking the go tv isn’t working and I got no refund. This is happening the 2nd time . Can this be resolved immediately or I destroy the decoder. All my efforts to reach go tv customer care executive and that of access bank proves abortive. Am really furious at this and I want it resolve before I’ll report the case to the appropriate authority for breach of contract

  44. Good afternoon, plz I subscribe since March 2020 through my Atm and my account has been debited, Said my gotv is suspended. My IUC is 7024121895 please do something

  45. My iuc number is 7010217522, subscribed with 1900 my account as been debited n yet it’s not working still the customer number isn’t going through… kindly resolve the issue ASAP please

  46. I subscribed my gotv yesterday (7/5/20) around 8:17 PM with union bank moblie app and was debited until now nothing show on my tv…pls help me out be4 I kill somebody….my iuc 2020857404

  47. I subscribe yesterday 7/4/2020 using my UBA mobile apps uptil now I can’t watch, please help me do the needful

  48. Good morning I just subscribe my gotv now 10/4 2020 around 8:13 with quick teller this uci 4622273707
    It was successful ref 889303794971 and up till now is not activated can some help

  49. I subscribed for my gotv on March 8, 2020, I subscribed 1250, so I did it two times that’s 2500 so I used the first subscription and now since April 8, 2020 the second subscription suppose to start working but is not working i have tried all my possible best but is not working. This is my IUC number 7034901074. Name Mr ibrahim. Kindly help me to resolve it ASAP.

  50. Pls I used to subscribe the 1900 Naira package
    So I decided to subscribe for jolli package which is 2500 Naira ..now the channels are not showing anymore ..only 6 channels are showing.
    IUC NUMBER: 7028829964

  51. Subscribe 1900 on my gotv yesterday night, still now my channel are not viewing.
    Iuc number is : 7031926320
    Pls resolve my govt problem..

  52. My name is Mrs Ajireba I subscribed 3200 yesterday on my iuc ,2019550289 and I didn’t have the full channel instead it brought like 10 channels . Please help me to rectify it, I need my full channels, even my favourite channels didn’t come up like starlife Ch. 23, sport channels, Al-Jazeera etc

  53. I subscribed on my gotv yesterday 12of April 2020, and non of the stations have come up till now. I paid ₦1900 IUC 7023820992. Pls help me to do something about it.

  54. I subscribe gotv on April 15 to IUC number 4613746493
    It only show some stations like mzone3 and some other stations. On Africa magic and other channels, it read ”E16 _ service is currently scrambled. I sent a text to 4688, #10 was deducted and I am yet to get any feed back. This is happening the second time, the last subcription didn’t load at all, we had to subscribe twice and the first money deducted was not refunded. Please help look into it. The station is showing Channel 102, 111,18. 17 showed yesterday but today its not showing. We subscribe 1900. Please help fix Disney junior, jimjam, B4u and other stations o. Because for it to be shoeing others means we subscribe. Abeg o, e jo o. Help us fix am for this lockdown period make Boredom no come kill us.
    Thanks as we await your fast response
    Nseun wa o lede Ekiti
    E o ni daamu o

  55. On 12th of April I mistakenly subscribed twice ,I paid #1250 twice .This is my IUC 7017641306 . kindly help rectify this mistake and refund me .Thanks

  56. Pls gotv hlp me activate my decoder, i made subscription yesterday being 28 may 2020 with one of ur registred dealers @datavilla.ng 4613622386 but uptill now nothing is showing

  57. I subscribed Gotv plus of N1,900 today the 29th of May but got N1250 package. Please need this to be rectified: IUC Number . 7032601479.

  58. I used GOtv plus bouquet and just subscribe GOtv jolli bouquet in the midnight. Till now, I’ve not enjoy the value. Pls check….IUC no: 7035411258

  59. Please kindly rectify error message E39-E48. IUC 2016089279. Haven’t showed since two days since the last recharge of 1250 GOTV value

  60. Kindly reconnect me I made payment 1900 since 31st of may up till now is not showing, Mr Kotan Uche ,4623722275.

  61. Pls, what is wrong with GOTv subscription? I’m scared of subscribing to avoid transaction issue. I have done it once but thank God my money was later retrieved by my bank after 4 days. Gotv, tell us what is going on?

  62. Please kindly reactivate my account
    Iuc number is 7034784580
    Package gotv value
    Name.. Awotayo adebowale
    Phone number is 08068783347

  63. I recharge dis my gotv iuc number 7035307618 with jolli package 2460 since yesterday being 7th June 2020 and discovered my account has been suspended rectify pls

  64. Please kindly rectify, I bought the #1,900 package with ICU 2019546386, since June 8, yet to come up…
    Please treat as urgent..

  65. I feel one should reactivation should come on immediately your customer made payment.Its unfortunate that we have to keep calling before you lift suspension after paying on line.Pls I paid for my subscription and the service is still on suspension.my IUC is 4613279888 .pls treat as urgent

  66. I recharge my gotv since June 18 ,2020, all thing now is still disconnect my decoder number 7028751684 name Gabriel Igoche 08084331694

  67. Pls activate my decoder, I paid for gotv jolly(I overpaid ₦1,7600
    IUC number 7035121030
    Please activate for me, I paid today around 6,30/7pm

    • I bought Gotv for a long time ago like 5 years ago I never subscribe and when I subscribe this year 2020, it didn’t activate. Please i need help

  68. Hello please help me I just reload my gotv and it showing few channels. I rescanned many times checked my antenna signal it 78-84%…and it am getting few channels please help me IUC no is 2028947139..

  69. Hello please assist been a while it has been used was in Abuja now am in lagos I just subscribed today over 6hours not working the one for 2460 it saying no signal kindly assist
    Iuc. No.4623772739

  70. I recharged on my Gotv yesterday night and i was told to clear the error issue, i did but still not working. Please, help me to resolve the issue. My IUC 7018777426.
    Thank you for your cooperation at all times.

  71. I just send an email to your box now. I subscribe my gotv since August and it seems there’s a mistake in one of d figures. I subscribe 2460 through my bank app, the mistaken ICU is 70320106040. While d actual one is 7032016040, please do something about it.tks

  72. I subscribed to Gotv jolli , IUC No_2028576259 with N2460 on 17th August, 2020 and when I on the decoder it always show “E16—service is currently scrambled ” on the television screen. Please help to rectify the error. My phone No_ 07036161387.

  73. Pls I subcribed for gotv jolli package at 2460 today but it was still showing the channels for 400naira package I did before and here is the gotv number. 2009508615 please kindly help me out

  74. Pls I subcribed for gotv jolli package at 2460 today but it was still showing the channels for 400naira package I did before and here is the gotv number. 2009508615 please kindly help me out
    Here is my phone number 08064631366

  75. I want to change my the name that is on my glotv, from Ofopare Lucky to Apostle Samuel Gabriel, 7020891305,07037610490.

  76. I recharged on my Gotv yesterday night an it as not been load have been call Govt customer care but the number is not going this is my phone number 08166882086
    Iuc number 4613084960

  77. Pls I subscribe since 4th of september 2020 and it has not been activated and I called the costomer care and he said my account has not been credited pls help resolve the issue. Thank you

  78. Gotv people uv turn me to lier at my business center all Gotv I sub on no1 work as 28/09/2020 and the customer care Num u drop is not going, pls I need urgent attention cos I can’t control the anger of people at my shop now

  79. I hope you people will respond to customers and save us running into the hands of scammers. Please activate my gotv now and stop giving me headache. My IUC is 2016024530

  80. I subscribed my Gotv yesterday but thing is not working yet…ooo I paying it through my phone the iuc number 7035199245

  81. What is happening I subscribed since yesterday and it’s yet to come please do something coz it’s annoying my iuc number 7035012664

  82. I subscribed my gotv several months back it was not credited though I was called by a Repr that I should add more money that the package I wanted was not available at that time. I want to know my balance on my account and probably be credited to the package since I learnt its available now. My IUC no is 2016102069

  83. I feel very bad because I subscribed #3600 plus #100 charges….pls activate my gotv decoder now is very important,here is my iuc

  84. good day ma/sir, i subscribe my Gotv yesterday which is on (21st Dec. 2020) and all the channels are block this is my IUC: NO. 752773053 i will be grateful if my request is being put in favorable consideration thanking you in advance.

  85. Good day sir/Madam. I just upgraded my subscription and it is still showing me the old channels, I would like you to help me upgrade it.
    IUC Number : 2029147153

  86. I subscribed now, but not showing , only showing account suspended, IUC 4613458780.
    Must I visit multichioce customer service before it can be resolved. please you people should help.

  87. Hello … I made subscription for over 5days now…and it still wouldn’t come up….I did that through my mobile app (zenith)….
    Please help rectify…. IUC : 4601694361

  88. I subscribe my GOTV on 22th December, it not showing up still now, and the consumer care number is not going
    The iuc number is 7022459992

  89. Hello ……please the network has been bad on Gotv subscribed on 25th nothing is showing I can’t enjoy my subscription and this is festive period my IUC number 2022538730

  90. Hello please I subscripbed my gotv with the iuc number 4613783180 uptill now nothing is showing, kindly check your network please, thanks

  91. The network on my gotv always went very bad around 8pm till down please help me fix it I can’t watch my favorite show at night neither do I enjoy my subscription
    Please my gotv number is 7528091665 please help me with it please

  92. I rrcharged my gotv for one month and it was not successful and I repeated it via my bank mobile app and the was successful (1680 ) pls help if there will be a refund or taken for two months ..my gotv number is 7525408453

  93. Pls I’m having this issue of upgrade on my Gotv,since yesterday.I was watching movie before a notice came and disabled my decoder from performance.a message that state’s Warning your decorder is running oldsoftware and need’s to be updated now,the notice also ensured that the upgrade would start in 0 seconds and take less than10minutes but since then till now then notice has refused to leave my screen and therefore has deactivated my decoder from functions,pls help me,, my sub is still on.iuc7028776490

  94. I just but my GOTV an is not working, what is showing is (E017-0:the decoder is not available for this channel. Please contact the GOTV call center for assistance) IUC7528425901 Please help me fix it

  95. Why is my gotv decoder writing no signal
    Why I use my neighbor decoder and test my antenna
    And is connecting, and my own is not working, why
    Please help IUC 7032140430
    Please help me oo, I can’t recharge because is not bring network, correct my decoder oo

  96. I Oladimeji gbenga is having problem with my gotv decoder ,IUC 2022390047.I travelled for 4year ago without subscribing on the govt, on getting back home, I was unable to subscribe to it again when I tried to subscribe.I noticed it has been sold to another customer Dolapo Olaseetan,phone no:08052908402

  97. Please I subscribe Gotv Max #3600 and so many channels are not there ,like channels TV, super sports … correct and add the stations .
    Here is my IUC No:7028968915
    Cell phone no: 09070946661
    [email protected]

  98. I sub my gotv since on the 12th this month now they tell me that my subscription has expired since yesterday, here is iuc no 4623352788

  99. Pls my Gotv is showing E017-0: The decoder is not enabled for this channel. Please contact the Gotv call centre for assistance. IUC No :4613528561

  100. I’ve been trying to subscribe on my gotv 7032438166, joli package, it’s not going through, whenever I do the transaction from my phone, the money will be reversed back to my account

  101. I subscribe for my mom yesterday but some channels that she love watching is not showing . Please check and help us out. Good morning…7031979332

  102. i recharge my go tv on sunday from my mobile app an was debitted up till now not responding, my ICU7035397783. MY PHONE NUMBER 08032938075

  103. Good evening to Gotv please I recharge my Gotv trough my access bank account but it didn’t show me charnels please direct me IUC 7013534289 AKOSSI. My phone number 08065838921

  104. my decoder has not been working for the past 3 weeks. I have sent a Mail and what I got was that the decoder has been reset. I have done that but it did not solve the problem. Please I need the decoder to work
    IUC number is 7028762788

  105. Hi, I paid for a Gotv Joli subscription via USSD and up til now it’s not showing and I have been debated. Here’s my IUC: 7035176091. Many thanks.

  106. I bought new gotv last week on Friday take it to the house I try my possible best to make it work is not show any signals
    please help us out.
    my Iuc: 7552009379. many thanks

  107. I recharge my gtv max yesterday and some channel are not working saying invalid number till now. Can you please fix this issues

      • Pls i mistakely subscribed a forty gotv machine which iuc number is 7528353386, pls can it be revice back to the new gotv machine which iuc number is 7023800485, I will be greatful if it will be done. Thanks

  108. I recharged my GOTV MAX on 3rd of november but for the past 3days it has been showing only 47 channels. my IUC is 2002922914. Pls fix this issues. thanks.

  109. Please my gotv stop showing any channel 2days after I recharge for the past almost two weeks now.Please fix it for now….my iuc number is 703215809

  110. I subscribe my go tv but the go tv didn’t subscription I don’t know the reason why sense yesterday 7036926534

  111. I subscribe my Gotv since yesterday up till now is still not showing up please help me
    Gotv number. 2029199252
    My cell number

  112. Wrong subscription with the number 2028818769. The number we supposed to subscribe is 2028818796. With the name zonatex. Gotv Max #4150.

  113. Mine was showing my decoder running old software and need to upgrade but yet e never upgrade till now and I already subscribe thinking it’s been expired cuz I purchased it new UIC 8062346299


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