Home Technology Contact Details for DSTV Nigeria Customer Care Service

Contact Details for DSTV Nigeria Customer Care Service

In one of our posts we wrote on the different DSTV packages, plans and subscriptions. We also wrote on how you can pay for DSTV packages online in Nigeria.

dstv nigeria

All these DSTV bouquets and services have been known to have various issues after making payment for one of such bouquet you opted for.

Do you have any complaints or problem with your DSTV? then this information is for you as we have provided below how to contact DSTV Nigeria customer care service contact details- Office Addresses (Lagos & Abuja), phone numbers and email including the official DStv toll free lines in Nigeria.

How to Contact DSTV Nigeria Customer Care Service in Lagos

1381, Tiamiyu Savage Street

Victoria Island, Lagos State

1 270 3232 or 080 3900 3788

Fax: 01 270 3256

Email: [email protected]

Email: [email protected]

DSTV Nigeria Customer Care Service, Abuja

Legion House

3, Kaura Namoda Street

Area 3 Garki, Abuja

Tel: 2347291 / 2

Fax: 2347295


DSTV has released some toll free numbers to accommodate Multichoice users on all network providers in Nigeria (MTN, GLO, AIRTEL & ETISALAT)

DSTV Call centre operating hours are now 8am to 9pm on Saturdays, Sunday and public holidays.

The DSTV Nigeria toll free lines are 09090630333 for Etisalat, 07080630333 for Airtel, 08113630333 for Glo and 08149860333 for MTN.


  1. I have paid for my subscription bd yet I was disconnected since 30th of march. All my calls, mails and text messages were not responded to. It is unfair for me to spend money and not enjoy the service.

  2. Good afternoon, l subscribe for DStv since 3 days ago and it is not showing and it show E30-4 , the name of the account: obisesan bisi, smart card number is 42757803350, my phone number is 07067081444, pls, help me activate the account for viewing please. Help me solve the problem.

  3. I brought my dstv newly and ve already load it but is not showing since yesterday pls what can you do to help

    • Goodmorning, I made a payment since yesterday, and the channels re not coming, your customer service line can’t be reach… My smart card number is 7021910218..
      Please kindly attend to immediately.

  4. Hello please have been facing
    We are confirming your subcription e30 since please help me
    Smart card number 7042768642
    Name Adio jimoh

  5. Pls, I subscribe to my Dstv since 3 days and the Chanel is not coming up. My SMRT card number: 4259593894. Pls kindly do something.

    • I I was sent an SMS to pay my usual monthly subscription fees of N12,400 for compact plus before 6th of September to get an upgrade to Premium. I made renewed my subscription on 3rd of September but I am surprised that you guys have refused keeping to your obligation. Have I just been scammed? This is my subscription code:

  6. I can see Dstv a also a big scam like those banks in Nigeria why will I pay for my Dstv but am not able to watch anything tried calling customer service but all the number is not going through

    This is very painful

  7. I just pay for confam, but the channel is not viewing. Saying services may have been suspended. DSTV – Bouquet payment of NGN 4,715.00 for 7029571623 was successful.
    REFor support call: 07080625000 YOU FIRST. Please kindly assist me with the channel viewing. Thank you

    • Hi, i just made a payment for dstv subscription, but has not shown any channels since morning,how can u be of help .

  8. I made payment since yesterday afternoon up till nothing is showing and non of your customer care number is going. My smart card number – 7039749002. Thanks

  9. I subscribed to yanga bouquet on my dstv but yet to access view. Smart card no. 42522592205. My phone number is 08134818553. Payment was made via first bank code. Pls. Help restore view. This is very unfair as there wasn’t response from dstv customer sevi

  10. Why do I have to go through all these trouble to request that channels be restored after making payment for almost two days now. I think DSTV has to review it’s quality policy. You have mechanism in place to ensure you collect money for subscription but none in place to ensure the customer has received the services paid for. Why do customers have to do the follow-up all the time after payment?

  11. When I haven’t pay they didn’t let me rest o,every time calls… Now that I did, they no green make I make my subscription. Wetin be una problem cf. Make una try call me again next month again, una go hear am.

  12. I paid my subscription on the 14th of September and it’s stop working on the 26th.. please help me out because this is really fostrating.
    it’s keeps telling me that wait for a few minutes dstv is confirming my suscription…. here’s my decorder number.. 7038890691

  13. I paid since Sunday 3rd of October via sterling Bank Nigeria and till now 07/10/2021, I can’t watch anything.
    Also I checked my balance and found out I have about 2900 Nigerian Naira,how can I convert this to cover our payment?
    Iuc nos 1046283130.


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