Home Technology Contact Details for DSTV Nigeria Customer Care Service

Contact Details for DSTV Nigeria Customer Care Service

In one of our posts we wrote on the different DSTV packages, plans and subscriptions. We also wrote on how you can pay for DSTV packages online in Nigeria.

dstv nigeria

All these DSTV bouquets and services have been known to have various issues after making payment for one of such bouquet you opted for.

Do you have any complaints or problem with your DSTV? then this information is for you as we have provided below how to contact DSTV Nigeria customer care service contact details- Office Addresses (Lagos & Abuja), phone numbers and email including the official DStv toll free lines in Nigeria.

How to Contact DSTV Nigeria Customer Care Service in Lagos

1381, Tiamiyu Savage Street

Victoria Island, Lagos State

1 270 3232 or 080 3900 3788

Fax: 01 270 3256

Email: [email protected]

Email: [email protected]

DSTV Nigeria Customer Care Service, Abuja

Legion House

3, Kaura Namoda Street

Area 3 Garki, Abuja

Tel: 2347291 / 2

Fax: 2347295


DSTV has released some toll free numbers to accommodate Multichoice users on all network providers in Nigeria (MTN, GLO, AIRTEL & ETISALAT)

DSTV Call centre operating hours are now 8am to 9pm on Saturdays, Sunday and public holidays.

The DSTV Nigeria toll free lines are 09090630333 for Etisalat, 07080630333 for Airtel, 08113630333 for Glo and 08149860333 for MTN.

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  1. I have paid for my subscription bd yet I was disconnected since 30th of march. All my calls, mails and text messages were not responded to. It is unfair for me to spend money and not enjoy the service.

  2. Good afternoon, l subscribe for DStv since 3 days ago and it is not showing and it show E30-4 , the name of the account: obisesan bisi, smart card number is 42757803350, my phone number is 07067081444, pls, help me activate the account for viewing please. Help me solve the problem.

  3. I brought my dstv newly and ve already load it but is not showing since yesterday pls what can you do to help

    • Goodmorning, I made a payment since yesterday, and the channels re not coming, your customer service line can’t be reach… My smart card number is 7021910218..
      Please kindly attend to immediately.

  4. Hello please have been facing
    We are confirming your subcription e30 since please help me
    Smart card number 7042768642
    Name Adio jimoh

  5. Pls, I subscribe to my Dstv since 3 days and the Chanel is not coming up. My SMRT card number: 4259593894. Pls kindly do something.

    • I I was sent an SMS to pay my usual monthly subscription fees of N12,400 for compact plus before 6th of September to get an upgrade to Premium. I made renewed my subscription on 3rd of September but I am surprised that you guys have refused keeping to your obligation. Have I just been scammed? This is my subscription code:

  6. I can see Dstv a also a big scam like those banks in Nigeria why will I pay for my Dstv but am not able to watch anything tried calling customer service but all the number is not going through

    This is very painful

  7. I just pay for confam, but the channel is not viewing. Saying services may have been suspended. DSTV – Bouquet payment of NGN 4,715.00 for 7029571623 was successful.
    REFor support call: 07080625000 YOU FIRST. Please kindly assist me with the channel viewing. Thank you

    • Hi, i just made a payment for dstv subscription, but has not shown any channels since morning,how can u be of help .

  8. I made payment since yesterday afternoon up till nothing is showing and non of your customer care number is going. My smart card number – 7039749002. Thanks

  9. I subscribed to yanga bouquet on my dstv but yet to access view. Smart card no. 42522592205. My phone number is 08134818553. Payment was made via first bank code. Pls. Help restore view. This is very unfair as there wasn’t response from dstv customer sevi

  10. Why do I have to go through all these trouble to request that channels be restored after making payment for almost two days now. I think DSTV has to review it’s quality policy. You have mechanism in place to ensure you collect money for subscription but none in place to ensure the customer has received the services paid for. Why do customers have to do the follow-up all the time after payment?

  11. When I haven’t pay they didn’t let me rest o,every time calls… Now that I did, they no green make I make my subscription. Wetin be una problem cf. Make una try call me again next month again, una go hear am.

  12. I have paid two months subscription on my card, since yesterday and it is not showing at all. Pls can somethiy be done, my subscription is running.
    My smart card num: 41355224431

  13. I paid my subscription on the 14th of September and it’s stop working on the 26th.. please help me out because this is really fostrating.
    it’s keeps telling me that wait for a few minutes dstv is confirming my suscription…. here’s my decorder number.. 7038890691

  14. I paid since Sunday 3rd of October via sterling Bank Nigeria and till now 07/10/2021, I can’t watch anything.
    Also I checked my balance and found out I have about 2900 Nigerian Naira,how can I convert this to cover our payment?
    Iuc nos 1046283130.

    • I subscribed and it was normal, after two days it stopped showing, I have been trying the call the customer service the the line is not connected. Please help me. Smart card number is 7552268590

    • I subscribe this afternoon and still my channels are still blocked,I have been trying the customer line, no response you guys should get your affairs in order pls smart card number 8061449106 phone number 08025193481

  15. I have been trying to contact you guys it saying that the number is none existing I don’t understand it anymore and it quite frustrating. I have paid and it not responding so I really don’t understand it right now if it can be fixed my smart card is 1017530791

  16. Please dear Dstv
    Kindly stop showing me old movies of 1972 on my DStv explora Mostly on KIX HD and all the M-NET Movies channels and TNT Africa and also I hate how you keep repeating all these movies all the time

    For God sake I paid with my hard earned money and all you could do is get me more bored

    If you can’t upgrade and show interesting and new movies please let me know I will disconnect it and throw it away
    This is my dstv card number 1059256868

  17. I subscribe since January in two different amount. I confirmed with your agent at surulere Lagos and she confirmed that the whole money are on my account, to my surprise this evening I am being yanked off. Currently I still have over ten thousand naira on my recharge. My iUC nber is8060261220 with phone number 07031960260.
    Kindly review and revert with solution.
    Thank you

  18. Hello,
    My bank account was debited and my dstv account/decoder not reconnected.
    Kindly look into it.
    Smart card number: 7038295342
    Account name: Abiola Ayodele Omosanya
    Email: [email protected]
    Phone number: 07065295739

  19. I paid for my dstv subscription on the 17th of march 2022 and got disconnected on the 31st of march 2022. Pls what is going on or is something wrong with my decoder cos its only the channel 100 and nta that is showing till Today being 2nd april.
    Smart card : 7034455666
    Name juliet

  20. I paid for my Dstv subscription since 30th of March,2022 up till this moment my decoder is yet to be activated. I tried calling customer care non of the lines are going through even a text message was sent to 30333 for activation no positive results. This is frustrating because I need to have value for my money.

    My decoder number: 4256976338
    Phone number : 08032625548


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